Questions and Answers

Bean-to-bar chocolate is made by craft makers who control the entire process—from sourcing cocoa beans to producing the finished bar. This allows them to:

• Select high-quality beans
• Highlight unique flavour profiles from specific regions or farms
• Carefully craft each bar to bring out the best characteristics of the cocoa

Craft chocolate often features single-origin cocoa, meaning the beans come from a specific place. Like wine, each origin has its own flavour notes, which makers work to highlight through their process.

Yes. The bean-to-bar movement places strong emphasis on ethical sourcing and transparency. Many makers:

• Pay farmers significantly above market and Fairtrade prices
• Build long-term relationships with growers
• Support sustainable farming practices

This helps improve both quality and environmental sustainability

Store chocolate somewhere cool, dry and away from direct sunlight and strong smells. Avoid large changes in temperature, which can cause condensation or a bloom to form on the chocolate. Avoid storing chocolate in the fridge unless absolutely necessary.

We send UK orders via Royal Mail Tracked 48. Most parcels arrive within two to three working days following dispatch, although delivery can occasionally take a little longer. Please see our delivery information for delivery to other countries and any weather-related delays. If you order has not been delivered when you expect it, or has been damaged, please e-mail us.

We package chocolate carefully to protect it during delivery. Small orders (typically five bars or fewer) will be packeged in postbox-friendly boxes.

During periods of hot weather, we may delay dispatch to help protect your chocolate. We avoid sending orders when temperatures are above 25°C, as it’s important to us that your chocolate reaches you in the best possible condition and isn’t exposed to excessive heat in delivery vans. Please check our delivery information for any current weather-related updates. If it’s hot and your order is urgent, e-mail us as we’ll see if we can help.

Yes. Orders are sent using Royal Mail Tracked 48, and tracking information is provided once your order has been dispatched.

Yes. You can send an order directly to the recipient by entering their delivery address at checkout.

We are a family run business that has been selling craft chocolate since 2020 (end enjoying it for much longer). We seek out bean to bar, craft chocolate from around the world, specialising in chocolate that’s hard to find in the UK. We run an online shop but Chocolate Seekers can be found at selected farmers’ markets, food markets, and chocolate festivals in the UK. Have a look ar our events calendar for our real-world appearances

We look for interesting chocolate makers producing distinctive, well-made chocolate, with a focus on the quality and character of the cocoa and the finished bar.

Yes. You can browse our chocolate by individual maker and learn more about the people and businesses behind the bars. Browse our makers